Welcome to Wash And Clean. By using our laundry services, you agree to the following Terms and Conditions. Please read them carefully.
1. Services Provided
We offer laundry, dry cleaning, and related services as specified on our website or mobile application. We reserve the right to modify, suspend, or discontinue any service at our discretion without prior notice.
2. Pickup and Delivery
Customers are responsible for providing accurate pickup and delivery information. We will not be liable for any delays or failed deliveries caused by incorrect information or inaccessible locations. Pickup and delivery times are estimates and subject to change.
3. Garment Care and Damage
While we take utmost care in handling your garments, we are not responsible for:
- Items that cannot withstand standard washing or dry cleaning processes.
- Loss or damage caused by faulty materials, manufacturer defects, or items left in pockets.
- Shrinkage, color bleeding, or changes in texture due to improper care label instructions.
4. Payment Terms
Payment must be made at the time of order or upon delivery. We accept [list payment methods]. Prices are subject to change without notice, but any changes will not affect confirmed orders. Unpaid balances may result in suspension of services.
5. Cancellations and Refunds
You may cancel your order before the scheduled pickup time for a full refund. No cancellations or refunds will be provided once the laundry has been picked up or processed. In case of a service failure, refunds will be issued at our discretion.
6. Customer Responsibilities
- Ensure all garments provided are suitable for the selected cleaning service.
- Remove any valuables or items from garments before pickup.
- Notify us of any special care instructions for delicate items.
7. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claims relating to your order shall not exceed the total amount paid for the services.
8. Modifications
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes your acceptance of the new terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with Indian Law. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Wash And Clean
Bijoya Ganj Para Post, Bhangor, South 24 Parganas, Kolkata, India, 743502
Email: avijitbiswas27@gmail.com
Phone: +91 97326 03300